๐ŸŽ‰ Now welcoming ALL NDIS participantsโ—โœจ NDIA-managed, plan-managed and self-managedโ—๐Ÿก Respite, activities and transportโ—๐Ÿ’› Enquire todayโ—
The Happy Human Hub
๐ŸŒˆ NDIS support ยท Newcastle & Lake Macquarie

Where Happy Humans Hang Out

Caring NDIS support for children, teens and young adults with disability and additional needs, short-term respite, accessible transport and a big activity centre.

All NDIS Participants WelcomeNDIA-managed, plan-managed and self-managed

A Happy Human beaming under a rainbow archway
ALL NDIS PARTICIPANTS WELCOMESHORT TERM ACCOMMODATION (STA)RESPITECOMMUNITY ACCESSSOCIAL & COMMUNITY PARTICIPATION1:1 & GROUP SUPPORTASSISTANCE WITH DAILY LIFECAPACITY BUILDINGACCESSIBLE TRANSPORTACTIVITY BASED TRANSPORTACTIVITY CENTRESCHOOL HOLIDAY PROGRAMSLIFE SKILLSALL NDIS PARTICIPANTS WELCOMESHORT TERM ACCOMMODATION (STA)RESPITECOMMUNITY ACCESSSOCIAL & COMMUNITY PARTICIPATION1:1 & GROUP SUPPORTASSISTANCE WITH DAILY LIFECAPACITY BUILDINGACCESSIBLE TRANSPORTACTIVITY BASED TRANSPORTACTIVITY CENTRESCHOOL HOLIDAY PROGRAMSLIFE SKILLS
By the numbers

Support That Adds Up

All
NDIS plans welcome
3
Respite bedrooms
2
Accessible vehicles
7
Days of fun a week
10+
Activity & sensory rooms
8+
Programs & services
5
Areas we serve
100%
Person-centred
โ™ฟ Built for accessibility

Everyone Included. Everyone Belongs.

High physical-support needs are genuinely welcome here, the right vehicles, the right room, and short-term respite that's set up for it. Wheelchair users, we're built for you.

Our wheelchair-accessible Toyota Hiace with rear lift
2

Wheelchairs in Our Hiace

Our wheelchair-accessible Toyota Hiace carries two wheelchairs at once, so groups can get out into the community together.

Our wheelchair-accessible Kia van with rear ramp
1

Wheelchair in Our Kia

Our Kia van takes a wheelchair too, a second accessible vehicle so no one misses a day out or an appointment.

Our Cardiff Hub hoist room with patient hoist and adjustable treatment bed
Cardiff Hub

Hoist & Change Room

An on-site trolley hoist and a fully accessible change room and bathroom at our Cardiff Hub welcome high physical-support needs.

Plus accessible short-term respite (STA) at our Boolaroo home.

Explore our support

Tap a Service to See How It Works

1:1 & group support1:1 & group support

One-on-One and Group Support

Support built around each person, their goals, their interests and their pace. One-on-one when that's what works, or in a small group with friends. At our centre, out in the community or at home, our team is there to encourage, include and have fun.

  • ๐ŸŽฏ Goal-focused
  • ๐Ÿงฉ Person-centred
  • ๐Ÿ‘ซ 1:1 or small groups
  • ๐Ÿ’› Consistent team
Enquire now
What we offer

Filter to Find Your Fit

Tap a category to highlight the support that matters most to you.

๐Ÿก

Respite house in Boolaroo

Warm overnight respite, a break for families, a fun stay for our Happy Humans.

๐Ÿš

Accessible transport

Easy days out for everyone.

๐Ÿ 

Daily living & life skills

Everyday independence, in-home.

๐ŸŽจ

Activity centre

Games, media, sport & more.

๐ŸŒณ

Community access

Getting out & joining in.

๐Ÿค

1:1 & group support

One-on-one or in small groups, built around their goals.

๐ŸŒž

School holiday programs

Active, social holiday fun every break.

The Happy Human Home respite house
๐Ÿ“ฃ Bookings now open

A Real Home Away From Home in Boolaroo

Short-term accommodation and respite (STA / STR) in a genuine home, beautifully decorated bedrooms, shared meals, activities and warm overnight support from people who truly care.

๐Ÿ›๏ธ Three lovely bedrooms
โ™ฟ Accessible bathroom
๐Ÿณ Large open kitchen
๐Ÿ›‹๏ธ Lounge & dining
๐Ÿš Door-to-door

Transport That Actually Turns Up for You

Two wheelchair-accessible vans and a support worker who travels with you, to our programs, to appointments, or just to where you need to be. You don't have to attend our activities to book it, pure transport support is welcome.

โ™ฟ Two wheelchair-accessible vans
๐Ÿง‘โ€๐Ÿคโ€๐Ÿง‘ A support worker travels with you
๐Ÿ“ Door to door, Newcastle & Lake Mac
๐Ÿ—“๏ธ Programs, appointments or outings
Our wheelchair-accessible Toyota Hiace with rear lift
Our story

Started by a Mum, for Her Daughter

The Happy Human Hub began when our founder's eldest daughter, Morgan, needed support that actually fit her, not a generic day program. So she built somewhere every Happy Human could belong, learn, grow and have genuinely exciting days.

Every room and every program is designed around the Happy Humans we support, fun, interactive and built for real belonging, connection, confidence and independence.

Read our story
Michelle, founder of The Happy Human Hub, with her daughter Morgan
๐ŸŒŸ We're hiring

Come and Join Our Team

We're growing fast and looking for warm, reliable support workers across Newcastle and Lake Macquarie. No two days are the same, the work is genuinely rewarding, and we'll back you with training and a team that has your back.

Support workers and Happy Humans having fun together at the Hub
โญ Tell us what you think

Loved by Local Families

If you've had a positive experience with The Happy Human Hub, we'd love to hear about it, your words help other families understand how we support young people with disability.

Google Reviewsโ˜…โ˜…โ˜…โ˜…โ˜…5.0
Good to know

Questions, Answered

Yes, we now welcome all NDIS participants, whether your plan is NDIA-managed, plan-managed or self-managed. If you're not sure how your plan works, we're happy to talk it through with you.

Absolutely. We have an on-site trolley hoist, a fully accessible change room and two wheelchair-accessible vehicles, so everyone can join in safely and comfortably.

We support children, teens and young adults with disability and additional needs across Newcastle and Lake Macquarie.

Just get in touch for a friendly, no-pressure chat. We'll learn about your Happy Human, talk through options and help you start onboarding. We can often get support started within a few days.

๐Ÿ“ Find us

How to Find Us

Suite 5 & 6 / 342 Main Rd, Cardiff NSW 2285

๐Ÿ“ Cardiff๐Ÿ“ Newcastle๐Ÿ“ Lake Macquarie๐Ÿ“ Maitland๐Ÿ“ Boolaroo

Let's Support Your Happy Human

Contact us today for a friendly, no-pressure chat about how we can help.